Cancellation Policies

Flexible 24 Hour Policy

Cancellations made within 24 hours prior to arrival date will be subject to a 100% penalty of the total reservation amount.

Payment Methods

1. Pay Now

The 100% of the total amount will be charged at the time of booking.

2. Pay at the Hotel

The 5% will be charged at the time of booking and the remaining amount will be settled upon check-in.

Payment Information

• In case of a no-show or cancellation according to the policy, the corresponding charge or refund will be automatically processed to the credit card provided at the time of booking.
• Guests must present a valid photo ID and the credit card used for payment or as a booking guarantee during check-in.
• By confirming a reservation, you agree that transaction fees and service charges are non-refundable. These costs will not be reimbursed in case of cancellation, as they relate to services provided during the booking process.

About us

Hotel Park Nilo

Hotel Park Nilo is located in Mexico City and has a restaurant, outdoor swimming pool, a fitness center and bar. The property offers family rooms. It also features a terrace, 24-hour reception, airport shuttle, room service and free WiFi. All rooms have air conditioning, SMART TV with streaming services included such as Netflix and Amazon Prime, oven, coffee maker, desk and wardrobe. They also include a private bathroom with a shower and a hairdryer. Hotel Park Nilo Reforma offers 4-star accommodation and is equipped with a sauna; It is also pet-friendly (pets weighing less than 10 kg). At the foot of the building are 2 of the most popular restaurants in the area: Salón Ríos and Pollos Don Vergas. The property is 1.2 km from the Angel of Independence and 1.3 km from the United States Embassy. Likewise, the Hotel Park Nilo Reforma is located 15 km from Benito Juárez International Airport.